Common Inquiries

Swissquote is a global trading platform that blends traditional investing with social trading features. It allows users to trade a variety of assets including stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, and also offers the capability to follow and copy top traders' strategies.

Participating in social trading with Swissquote enables users to connect with fellow traders, evaluate their strategies, and mirror their trades using tools like CopyTrader and CopyPortfolios. This provides an opportunity to leverage professional insights without requiring deep market expertise.

Unlike standard brokerages, Swissquote uniquely offers a wide range of investment options integrated with social trading features. Traders can follow seasoned investors’ actions, collaborate within the community, and automate copying trades through advanced tools such as CopyTrader. The platform supports multiple asset classes and includes specialized investment collections called CopyPortfolios, which are designed around specific themes and strategies.

Swissquote provides access to a diverse array of trading instruments, including stocks from leading global companies, cryptocurrencies like Bitcoin and Ethereum, major forex currency pairs, commodities such as gold, silver, oil, and energy, ETFs aligned with various investment approaches, prominent stock indices from around the world, and CFDs offering leverage for experienced traders.

Swissquote is available in multiple countries across the globe, but its accessibility depends on regional regulations. To verify if the platform is accessible in your location, please visit the Swissquote Availability Page or contact customer support for precise information.

The minimum deposit to start trading on Swissquote varies by country, typically ranging from $200 to $1,000. For the exact minimum requirement applicable to your country, consult the Swissquote Deposit Page or review their Help Center.

To open an Swissquote account, visit the Swissquote platform, click on "Sign Up," fill in your personal information, complete the verification steps, and add funds. When your account is activated, you can begin trading and utilizing the platform's tools.

Yes, Swissquote provides a robust mobile app compatible with both iOS and Android devices. Users can trade, check their portfolios, access market data, and perform transactions easily from any location.

To verify your Swissquote account: 1) Log in, 2) Navigate to 'Settings' and select 'Verification,' 3) Upload valid ID and proof of address, 4) Follow the prompts. Verification is usually completed within 24-48 hours.

To reset your Swissquote password: 1) Access the Swissquote login page, 2) Click "Forgot Password?", 3) Enter your registered email, 4) Check your email for the reset link, 5) Follow the instructions to create a new password.

To deactivate your Swissquote account: 1) Withdraw any remaining funds, 2) Terminate active subscriptions, 3) Contact customer support to request account closure, 4) Follow any additional instructions provided.

To update your profile information: 1) Log into your Swissquote account, 2) Click your profile icon and choose "Profile Settings," 3) Make the necessary updates, 4) Click "Save" to finalize the changes. Please note that some major updates may require additional verification.

CopyTrader allows users to automatically replicate the trading strategies of top investors on Swissquote. By selecting an investor to follow, your account will automatically mirror their trades within your allocated funds. This feature is especially useful for beginners seeking guidance and for experienced traders looking to diversify their investment approach.

CopyTrading is an innovative feature that allows users to follow and copy successful traders in real time, providing diversified market exposure effortlessly. It minimizes the need for deep trading expertise and offers learning opportunities by observing professional strategies.

You can tailor your CopyTrader experience by: 1) Selecting traders to follow, 2) Setting your investment amount, 3) Adjusting your portfolio's allocation percentages, 4) Defining risk parameters like stop-loss limits, 5) Continuously reviewing and updating your preferences based on performance and objectives.

Certainly! Swissquote offers leveraged trading through CFDs, allowing you to control larger trades with a smaller capital outlay. While leverage can increase profits, it also heightens the risk of significant losses. It’s vital to understand the mechanics of margin trading and to use leverage responsibly in line with your risk appetite.

The social trading community at Swissquote encourages active engagement where traders collaborate, share insights, and develop joint investment techniques. Members can review peer profiles, analyze their trading behavior, and engage in discussions, creating an environment focused on ongoing learning and strategic improvement.

Getting started with Swissquote involves: 1) Logging into the platform via website or app, 2) Exploring available asset classes, 3) Initiating trades by selecting assets and investment amounts, 4) Monitoring your trading history through the dashboard, 5) Utilizing analytical tools, news updates, and community insights to refine your trading strategies.

Yes, Swissquote provides transparent information regarding its fee structure. There are no commissions on stock trading; however, spreads are applied to CFD transactions. Additional charges may apply for withdrawals or holding positions overnight. For complete details, it is best to consult the official Swissquote fee schedule available on their website.

Swissquote openly discloses all fee details, including spreads, withdrawal costs, and overnight fees. Understanding these expenses helps traders plan and execute their strategies effectively.

CFD spreads on Swissquote differ based on the asset class and market conditions. These spreads, the gap between bid and ask prices, effectively represent the trading cost. Highly volatile assets may have wider spreads, which traders should consider in their planning. This information is available for each instrument on the platform.

What fees are charged for withdrawals from Swissquote?

Swissquote does not charge for deposits made through standard methods; however, certain payment providers like credit card companies, PayPal, or bank services may impose fees. It's recommended to check with your payment provider for any applicable costs.

Overnight or rollover fees apply to leveraged trades kept open past trading hours. These fees vary based on leverage level, trade size, and duration. Detailed fee information for different asset categories can be found under the 'Fees' section on the Swissquote platform.

Swissquote employs robust security measures including SSL encryption for data transmission, two-factor authentication (2FA) for verifying user identities, regular security assessments to identify vulnerabilities, and strict privacy policies aligned with international standards to ensure your data remains protected.

Yes, Swissquote prioritizes the safety of your funds by maintaining separate accounts, adhering to regulatory requirements, and implementing security protocols specific to client protection. Your funds are kept segregated from operational capital, complying with financial regulations.

Enhance your financial security by exploring digital currency options, contacting Swissquote for assistance with transactions, considering crowdfunding platforms for investors, and staying informed about the latest in secure online financial activities.

While Swissquote emphasizes the safety of client funds and uses segregated accounts, it does not provide specific insurance coverage for individual investments. Clients should be mindful of market risks and review relevant information carefully before investing. For detailed safety protocols, refer to the Legal Disclosures on Swissquote.

Users can contact Swissquote support through live chat during business hours, email, the Help Center, social media platforms, and regional phone lines, offering multiple avenues for assistance.

To report technical problems, visit the Help Center, submit a request via the Contact Us page, include relevant information like screenshots and error messages, and wait for a response from the support team.

Generally, Swissquote replies to emails and contact forms within one business day. Live chat support is available during working hours for immediate help. Response times may be longer during peak times or holidays.

While live chat is limited to business hours, support can also be reached via email or the Help Center at any time. Requests will be addressed once support services resume.

Swissquote offers a selection of trading strategies, including social trading via CopyTrader, portfolio diversification with CopyPortfolios, long-term investment plans, and comprehensive technical analysis tools. The optimal strategy varies based on individual investment objectives, risk levels, and trading experience.

While Swissquote provides a variety of powerful features and analytical instruments, its customization options are somewhat limited compared to more advanced platforms. Nevertheless, traders can personalize their experience by choosing specific market influencers to follow, modifying their portfolio allocations, and utilizing different analytical charts to enhance strategies.

Strengthen your investment approach with Swissquote, which offers diverse asset classes, mirroring popular investors, and strategic allocation among various investments to effectively mitigate risk.

Trading hours vary by asset class: Forex markets operate 24/5, stock markets follow their respective exchange hours, cryptocurrencies trade around the clock, and commodities and indices have specific trading sessions.

Take advantage of Swissquote’s advanced analytical tools, including market indicators, drawing utilities, and diverse charting options to analyze market patterns and improve your trading strategies.

Use stop-loss and take-profit orders, maintain proper position sizing, diversify your portfolio, control leverage carefully, and regularly review your investments to effectively manage risk.

Log into your account, go to the Withdrawal section, select your amount and payment method, verify your details, then wait for processing, which usually takes one to five business days.

Yes, traders can use Swissquote's AutoTrader feature to set up automated trading strategies based on specific parameters, ensuring consistency in their investment activities.

Swissquote offers an extensive Learning Center, live training sessions, trading insights, educational articles, and demo accounts to help traders improve their skills and deepen their market understanding.

Tax obligations vary by country. Swissquote provides detailed transaction logs and documentation to assist with tax compliance. For personalized advice, consulting a tax professional is recommended.