Swissquote Client Support Center
We're Here to Guide You Every Step
At Swissquote, ensuring your success is our main goal. Our expert support team is on hand to help with any questions, ensuring a seamless trading journey.
Get in Touch with Our Support TeamMultiple Ways to Contact Us
Live Chat
Customer support available around the clock on the Swissquote platform.
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Need urgent help? Our dependable support team is available Monday to Friday, from 9 AM to 6 PM (EST) at Swissquote.
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Join the xSwissquote community, exchange insights, and find solutions to common questions.
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Live Chat
24/7
Here to support you whenever you need assistance
Email Support
Focus on Fast Response Support
Fast responses within 24 hours.
Phone Support
Available Monday through Friday
Operating Hours: 9 AM – 6 PM (GMT)
Help Center
Always available
Support tailored to your timetable
Assistance is Ready to Help
1. Log In
Log into your Swissquote profile by visiting the official site and entering your login details.
Visit our Support Center
To reach our support team, choose the "Support" or "Help" section usually located at the bottom of the website or within the main menu.
Choose your preferred way to contact us
Use live chat, email, phone support, or browse our self-help resources depending on what suits you best.
4. Provide Details
When requesting assistance, please provide your account information and clearly describe your issue.
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Help Center
Visit our detailed help center for guides, tutorials, and step-by-step assistance.
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Be Clear: Specify your issue with all relevant details and notifications.
Provide account information: Include essential details and /images if needed to assist support staff.
Select Your Preferred Contact Method: Use live chat for quick replies or email for detailed questions.
Begin at the Help Center: Search for quick fixes before reaching out to support.
Have your account details, transaction IDs, and relevant /images ready before contacting support.
If you don’t receive a response, follow up through the same or another support channel to get your issue resolved.